Musicals By Mail LLC offers Hal Leonard musicals, classroom resources and CDs for schools, churches, choirs, individuals, and music organizations throughout the US and Canada. Currently, we are a small company of three individuals committed to customer service and satisfaction. We are situated on both sides of the border in Vancouver, BC and Bellingham, WA which allows us to provide the highest level of service to our American and Canadian customers. This way, we are able to offer reduced shipping costs with no additional Customs fees.
As a small company, we guarantee that you have our full attention and that your order will be processed by people who want this business to succeed with a goal of 100% customer satisfaction. Unlike large conglomerates, your order is not another barcode to us, and you can rest assured that there will always be a real person on the other hand to assist in any way we can.
As a new business, we are looking for new customers. Perhaps even more importantly, we hope to maintain a high percentage of return customers. This will not only make Musicals By Mail a successful venture, but lets us know that we're doing a good job for our customers.
For your convenience, we have a professional musician (Thomas) on staff that can answer any questions or provide any recommendations that you may need some assistance with. For any administrative questions or any problems with your order (although we hope this will never happen!), please contact Gordon. In terms of any technical or website issues, please send an email to Frank.
We hope to help you in any way we can!!!